Handmade knit sweater

• The return period is up to 30 days from the date of purchase.

• If you want to make a change (size, color, or change of products), you must request a new return and then place a new order.

The steps to make the return are:

REQUEST YOUR RETURN ON THE WEB

• Access to MY ACCOUNT.

• Select the order in which the item (s) to be returned belongs.

• Indicate the units and the reason for the return.

• Confirm the return.

* Partial order returns can be made.
* Returns are not allowed once the legal return period of 30 days is expired.

PACKAGE SHIPPING

• Put the items in a box in a safety way. Preferably in the same box you received your order.

• Go to the transport company of your preference and send the package to the following address:

 

MAGNOLIA CLOTHING
C/ de la Telemàtica, 14
08110 - Montcada i Reixac, Spain








* The return will not be processed without prior notification.


* The shipping costs for the return will be paid by the customer.

REFUND

• Once the package has arrived at our warehouse and verified that everything is correct, your refund will be processed within a maximum period of 14 days. It is possible that during the month of August there may be delays in returns due to the holiday period.

• Returns that don’t follow the requested guidelines may have delays.